VII. Humanitarian action

Philippines - emergency.lu antenna in Guiuan

emergency.lu in the Philippines, offering connectivity after Typhoon Haiyan

On 10 November, two rapid deployment kits from emergency.lu and four Luxembourg civil protection volunteers were deployed in the Philippines. The aim of the mission  was to reinstate the communication services in the regions affected by Typhoon Haiyan, both in support of the Emergency Telecommunications Cluster (ETC) and as member of the civil protection network IHP (International Humanitarian Partnership). Two additional kits were sent to the Philippines from the humanitarian depot (Humanitarian Response Depot) in Dubai. The staff and equipment were transported with the assistance of Luxembourg Air Ambulance, Swedish military aviation and Belgian military aviation (flight carried out for B-FAST). 

On 21 November, the emergency.lu team in the Philippines was reinforced by two additional volunteers, one of whom was a volunteer from Luxembourg civil protection and the other a German colleague from ‘Technisches Hilfswerk (THW)’.

The first rapid deployment kit, installed on the roof of Tacloban town hall and equipped with a wireless access control system supplied by Ericsson Response, provided high-speed connectivity, from 15 November, to over 3 000 users, including local authorities, UN agencies, many NGOs and the airport.

A second rapid deployment kit was installed on Ormoc town hall to provide telecommunication services to the humanitarian community and to support the evaluation and coordination of the Office for the Coordination of Humanitarian Affairs (OCHA/UNDAC). It was dismantled after four days, as soon as the local internet provider was able to reinstate its services.

Two supplementary kits were put in place in Guiuan. One of the two terminals was removed in February 2014. The second continued until May 2014 to provide free connectivity to the increasing numbers of humanitarian organisations that set up in late 2013 in this seriously damaged municipality.